Patrol Guide for new CRG
Instructions:
You are responsible for creating a Patrol Guide for Billy Bishop Airport that will be used by all new and existing Security Professionals. This is not a basic document. It must be clear, visual, and usable during real patrols.
Objective
Create a visual patrol reference guide that allows guards to:
Quickly identify each patrol checkpoint (“tag”)
Understand exactly what to check at each location Know what actions to take if something is wrong
Deliverables (Mandatory)
You must complete the following:
1. Tag Inventory
-
Identify ALL patrol tags currently in use
-
Assign each tag a clear ID (e.g., BB-01, BB-02)
-
Group tags into zones (Terminal, Restricted, Exterior, etc.)
2. Photo Collection (Critical)
For EVERY tag, you must take:
-
1 clear photo showing the tag location
-
Photo must include surrounding landmarks (not just the tag)
Photo requirements:
-
Bright, clear, not blurry
-
Taken from the perspective of a guard approaching the tag
-
Updated (no outdated or blocked views)
3. Tag Description (For Each Tag)
Each tag entry must include:
-
Tag ID
-
Location Name
-
Exact directions on how to find it
-
What to check (security + safety)
-
Common issues found at that location
-
Required actions if an issue is found
4. Patrol Zones
Divide all tags into logical patrol zones
Example:
-
CRG Tour - Island Exterior Patrol (GATES & PARKING) Patrol.
-
CRG Tour - Terminal (BUSINESS HOURS) Patrol.
-
CRG Tour - Tunnel & Mainland Patrol.
5. Reporting Instructions
Include a section explaining:
-
How guards report issues
-
What details must be included (location, issue, actions)
-
When to escalate
Quality Standards (Non-Negotiable)
Your work will be rejected if:
-
Photos are unclear, dark, or confusing
-
Locations are vague or hard to find
-
Descriptions are generic (e.g., “check area” is not acceptable)
-
Tags are missing or incomplete
This guide must allow a *new hire to complete a patrol without asking questions**.
Format
Organize the guide cleanly and professionally Each tag should follow the SAME structure Use headings and consistent layout
Final Expectation
This is an operational document.
It must be: Practical Clear under pressure Easy to follow during a live patrol If a new guard cannot use this guide independently, it is not acceptable.